Retail IT Technology Systems Technician | |
Department: | Retail |
City/State: | Livingston |
Type: | Full Time |
Relocation: | |
Contact Name: | Karen Williams |
Contact Email: | personnel@actribe.org |
Date Posted: | Mar 21, 2022 |
This position will involve the day-to-day management of all Point of Sale software, technical environments, and system/software support to all Smoke Shops and One Stop departments |
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Performs technical duties, including installing, setting up, maintaining, and supporting of computer, server, and Point of Sale Terminal hardware, software and peripherals. • Provides training, support and operational assistance to end users or other systems support in a network environment. • Responsible for network administration, security, and support and maintain PCI compliance of all connected systems. • Troubleshoots and resolves operational problems. • Performs weekly onsite maintenance at each Retail locations. • Responsible for monitoring data back-up and maintenance for data recovery. • Performs technical walk-thru for all appropriate Retail departments on hardware and software implementations. • Monitors, maintains, installs and troubleshoots CCTV systems, cameras and cabling as required. • Prepares work order tickets for each incident with detailed problems and resolutions. • Submits biweekly status report on all activities. • Maintain contact list for all vendors and service providers. • Work with Tribal IT department to train and assist as needed. • Update and maintain Retail IT SOP Manua |
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Local travel to off Reservation Retail locations is required for this position • Must be able to provide technical support after-hours and weekends as needed • Must be willing to attend training as needed • Performs other duties as assigned MINIMUM QUALIFICATIONS REQUIRED: • High School Diploma or GED equivalent • A degree in Computer Information Systems, U certifications or a combination of equivalent experience and training with college computer courses preferred • Experience in CCTV systems, Counterpoint POS software, Microsoft Windows Server and SQL preferred • Must have a Valid Texas Driver's License • Must be able to pass a background check • Must be able to pass drug test |
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Insurance Sick Leave Vacation Pension FICA Worker's Comp |
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