Employment Listings: Retail IT Technology Systems Technician

Retail IT Technology Systems Technician
Department: Retail
City/State: Livingston
Type: Full Time
Relocation:
Contact Name: Karen Williams
Contact Email: Thompson1.Amber@actribe.org
Date Posted: Aug 20, 2021

This position will involve the day-to-day management of all Point of Sale software,

technical environments, and system/software support to all Smoke Shops, One Stop, and

Campground/Washeteria departments.



• Performs technical duties, including installing, setting up, maintaining, and
supporting of computer, server, and Point of Sale Terminal hardware, software
and peripherals.
• Provides training, support and operational assistance to end users or other
systems support in a network environment.
• Responsible for network administration, security, and support and maintain PCI
compliance of all connected systems.
• Troubleshoots and resolves operational problems.
• Performs weekly onsite maintenance at each Retail locations.
• Responsible for monitoring data back-up and maintenance for data recovery.
• Performs technical walk-thru for all appropriate Retail departments on hardware
and software implementations.
• Monitors, maintains, installs and troubleshoots CCTV systems, cameras and
cabling as required.
• Prepares work order tickets for each incident with detailed problems and
resolutions.
• Submits biweekly status report on all activities.
• Maintain contact list for all vendors and service providers.
• Work with Tribal IT department to train and assist as needed.
• Update and maintain Retail IT SOP Manual.



• Local travel to off Reservation Retail locations is required for this position.

• Must be able to provide technical support after-hours and weekends as needed.

• Must be willing to attend training as needed.

• Performs other duties as assigned.

High School Diploma or GED equivalent. A degree in Computer Information Systems, IT

certifications or a combination of equivalent experience and training with college computer

courses preferred. Experience in CCTV systems, Counterpoint POS software, Microsoft

Windows Server and SQL preferred.

Insurance

Sick Leave

Vacation

Pension

FICA

Worker's Comp