Employment Listings: Retail IT Technology Systems Technician

Retail IT Technology Systems Technician
Department: Retail
City/State: Livingston
Type: Full Time
Contact Name: Karen Williams
Contact Email: Thompson1.Amber@actribe.org
Date Posted: Aug 20, 2021

This position will involve the day-to-day management of all Point of Sale software,

technical environments, and system/software support to all Smoke Shops, One Stop, and

Campground/Washeteria departments.

• Performs technical duties, including installing, setting up, maintaining, and
supporting of computer, server, and Point of Sale Terminal hardware, software
and peripherals.
• Provides training, support and operational assistance to end users or other
systems support in a network environment.
• Responsible for network administration, security, and support and maintain PCI
compliance of all connected systems.
• Troubleshoots and resolves operational problems.
• Performs weekly onsite maintenance at each Retail locations.
• Responsible for monitoring data back-up and maintenance for data recovery.
• Performs technical walk-thru for all appropriate Retail departments on hardware
and software implementations.
• Monitors, maintains, installs and troubleshoots CCTV systems, cameras and
cabling as required.
• Prepares work order tickets for each incident with detailed problems and
• Submits biweekly status report on all activities.
• Maintain contact list for all vendors and service providers.
• Work with Tribal IT department to train and assist as needed.
• Update and maintain Retail IT SOP Manual.

• Local travel to off Reservation Retail locations is required for this position.

• Must be able to provide technical support after-hours and weekends as needed.

• Must be willing to attend training as needed.

• Performs other duties as assigned.

High School Diploma or GED equivalent. A degree in Computer Information Systems, IT

certifications or a combination of equivalent experience and training with college computer

courses preferred. Experience in CCTV systems, Counterpoint POS software, Microsoft

Windows Server and SQL preferred.


Sick Leave




Worker's Comp