Employment Listings: Telecommunicator

Telecommunicator
Department: Tribal Police Department
City/State: Livingston, TX
Type: Full Time
Relocation:
Contact Name: Karen Williams
Contact Email: personnel@actribe.org
Date Posted: Jul 13, 2021

This postion performs a full range of radio and telephone operational duties in the Police Department, which is a 24/7/365 day operation, for the Alabama-Coushatta Tribe of Texas.


Operate radio consoles (Police 1 & Police 2), Computer Aided Dispatch, Police Department's RMS, Texas Crime Information Center/National Crime Information Center (TCIC/NCIC), Texas Law Enforcement Telecommunication System (TLETS), and Department Mobile Data Terminals (MDT)'s.

Receive emergency and/or non emergency calls from the public requesting police assistance.

Maintain contact with all units on assignment, including status and location of police officers, and other public safety personnel.

Enter and retrieve information quickly from a variety of local and automated law enforcement systems.

Receive requests for information reguarding vehicle registration, driving records and warrants and provide pertinent data. 

Monitor several complex radio frequencies. 

Provide the public with basic safeguard instructions in dangerous conditions prior to arrival of trained police personnel. 

Processes and evaluates information received, prioritizes calls and dispatches required units and/or agencies.

Monitors and coordinates police unit activity and assignments via police radio frequencies and MDT's. 

Utilizes technology such as computers, radio systems, telephones, fax
machines and other communication equipment.

Creates and maintains automated logs of public safety communications
activity.
Creates and maintains manual logs as required by NCIC/TCIC and
NLETS/TLETS.

Accesses and enters sensitive data in local/state/national databases as
necessary for investigative purposes.


Enters and maintains files for persons or property pending
apprehension/recovery.


Maintains appropriate security and confidentiality of information created or
encountered in the performance of assigned duties.


Keeps informed of departmental regulations, policies and procedures, as
well as State and federal mandates.


Maintain telephone and radio communications with Tribal Police Officers,
Polk County Sheriff's Department, Tyler County Sheriff's Department,
Alabama-Coushatta Fire Department, and other related personnel.
Ensure compliance with Department of Public Safety (DPS) standards.


Maintain an inventory of supplies for the Dispatch Office.


Monitor and respond to all incoming silent and fallback emergency alarms
calls, and guard radio communications.


Provide emergency notifications in major incidents and fleet accidents
when a supervisor is unavailable.


Dispatch, coordinate and provide information to and from jurisdictional
agencies.


Broadcast wanted/missing notices and other law enforcement related
bulletins.


Maintain accurate call information.
Performs other duties as assigned.


Knowledge of computer technology and equipment.

Knowledge of law enforcement terminology and procedures.

Must have satisfactorily completed the Texas Department of Public

Safety's Basic Telecommunication course.

Must be thoroughly familiar with communications systems and dispatching

procedures as well as all applicable Department policies and procedures.

Requires excellent verbal and writing skills.

Requires attaining and maintaining certifications for access into local,

state, and national criminal history databases and associated law

enforcement telecommunications system.

Skill in multi-tasking - coordinating simultaneous mental, manual and

visual activities.

Skill in operating a variety of communications equipment effectively, such

as two-way radios and telephone equipment.

Skill in reading and interpreting maps to determine locations and

jurisdictional boundaries.

Ability to handle stressful situations and deal with the public both

courteously and professionally.

Ability to communicate effectively with diverse groups of individuals

utilizing tact and diplomacy.

Able to work rotating shift assignments and overtime as required, which

may include nights, weekends, and holidays.


Ability to frequently sit, walk, stoop, kneel, crouch, crawl, lift and/or move
up to 10 lbs., and use of motor skills (sight, hear, smell, taste, and touch).

Ability to successfully complete certification training courses for
TLETS/OMNIXX, Telecommunication Device for Deaf (TDD), TLETS, and
Cardiopulmonary Resuscitation (CPR).

 Must not pose a direct threat to the health and safety of self or to others
in the work place, and the community.


High school graduation, or its equivalent; at least 19 years of age; experience in

law enforcement communications preferred; must be a U.S. Citizen; must have a

valid Texas Driver's License with a good driving record; must pass a background

check and all additional pre-service tests; completion of certification courses for

using the Federal Bureau of Investigations' (FBI) National Crime Information

Center/Texas Crime Information Center (NCIC/TCIC) and the Texas Law

Enforcement Telecommunication System (TLETS) is preferred, but not required

Insurance

Sick Leave

Vacation

Pension

FICA

Worker's Comp